Nintendo made a mom cry tears of joy by carefully salvaging the old stickers on her kid’s Switch 

The mother of a tiny gamer was recently “brought to tears” by an astonishingly kind gesture from Nintendo’s customer support. Her story, shared on X, has prompted a bunch of people to come out with their own heartwarming experiences with Nintendo. 

As reported by Maidona News, Japanese mother Fumie Wakabayashi had to send in her son’s beloved Nintendo Switch for repairs after it broke. As it turns out, her son liked to collect stickers that came with a specific brand of chocolate bars, and part of his prized collection of stickers was pasted directly onto his handheld Switch. 

Since the console was quite damaged, the mother warned her son that the stickers would probably not survive the repair process – which was disappointing news for the kid. However, when they received the repaired Switch from Nintendo, the two were surprised to find the stickers neatly placed inside a file in perfect condition. It seems someone at Nintendo had painstakingly removed the stickers from the console without damaging them and preserved them for the kid. 

However, it turns out that this is not a one-time thing, but perhaps a policy. In response to the mother’s story, several people on X have shared similar experiences of Nintendo’s customer support sending back their salvaged stickers, replying to handwritten letters from children, and even returning forgotten cash that had been hidden away in battery cases. 

“The stickers are something a grownup wouldn’t care about. They would just be happy if the console came back fixed. However, Nintendo values children’s feelings, and I really find that amazing,” Wakabayashi commented on her X account.