{"id":19506,"date":"2023-06-15T14:04:59","date_gmt":"2023-06-15T05:04:59","guid":{"rendered":"https:\/\/automaton-media.com\/en\/?p=19506"},"modified":"2023-07-07T14:14:22","modified_gmt":"2023-07-07T05:14:22","slug":"20230615-19506","status":"publish","type":"post","link":"https:\/\/automaton-media.com\/en\/news\/20230615-19506\/","title":{"rendered":"Blue Protocol \u201dlogin war\u201d crashed Bandai Namco\u2019s system. What caused it?"},"content":{"rendered":"\n<p>Bandai Namco had to go into <a href=\"https:\/\/blue-protocol.com\/news\/105\" target=\"_blank\" rel=\"noreferrer noopener\">emergency maintenance<\/a> of their servers quickly upon the release of <strong>Blue Protocol<\/strong> due to payment issues and errors with the Bandai Namco ID login service, which affected many other Bandai Namco services such as Gundam Evolution, The Idolmaster: Shiny Colors etc. The maintenance first started at 6:00 pm on June 14 and ended at 4:30 am on June 15 JST.\u00a0<\/p>\n\n\n\n<p>Blue Protocol is the highly anticipated new free-to-play online RPG by Bandai Namco. Blue Protocol was released to the Japanese public on June 14, with a slight delay compared to the original announcement. As eager players rushed to log in in great numbers, server load increased, and problems started arising.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"ja\" dir=\"ltr\">\u7dca\u6025\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306b\u3064\u304d\u307e\u3057\u3066\u3001\u73fe\u5728\u306e\u72b6\u6cc1\u3092\u3054\u6848\u5185\u3044\u305f\u3057\u307e\u3059\u3002<br><br>\u4e00\u90e8\u6c7a\u6e08\u624b\u6bb5\u3067\u767a\u751f\u3057\u3066\u3044\u308b\u554f\u984c\u3078\u306e\u5bfe\u5fdc\u3068\u3001\u30d0\u30f3\u30c0\u30a4\u30ca\u30e0\u30b3ID\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u8f9b\u3044\u72b6\u6cc1\u306b\u3064\u3044\u3066\u3001\u30d0\u30f3\u30c0\u30a4\u30ca\u30e0\u30b3ID\u5074\u3068\u78ba\u8a8d\u3092\u884c\u3063\u3066\u304a\u308a\u307e\u3059\u3002<br><br>\u6b21\u56de\u306e\u3054\u5831\u544a\u306f4:00\u306b\u884c\u3046\u4e88\u5b9a\u3067\u3059\u304c\u3001\u72b6\u6cc1\u306b\u9032\u6357\u304c\u3042\u3063\u305f\u5834\u5408\u306b\u306f\u968f\u6642\u3054\u5831\u544a\u3044\u305f\u3057\u307e\u3059\u3002\u2026<\/p>&mdash; BLUE PROTOCOL (@BLUEPROTOCOL_JP) <a href=\"https:\/\/twitter.com\/BLUEPROTOCOL_JP\/status\/1669030674379206657?ref_src=twsrc%5Etfw\">June 14, 2023<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><figcaption class=\"wp-element-caption\"><font size=\"2\"><strong>Tweet translation:<\/strong> We would like to inform you of the current status of the emergency maintenance. We are currently addressing the issues occurring with some payment methods and the Bandai Namco ID login problems occurring. The next report will be made at 4:00, and we will keep you updated on any progress in the situation.\u00a0<\/font><\/figcaption><\/figure>\n\n\n\n<p>Upon receiving reports from users, Bandai Namco announced that all services that use the Bandai Namco ID, used for logging in, are experiencing issues and cases of users being unable to login were increasing. Two hours later, Blue Protocol went under emergency maintenance which lasted till 8:00 pm and addressed the Bandai Namco ID login issues.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"ja\" dir=\"ltr\">\u73fe\u5728\u30d0\u30f3\u30c0\u30a4\u30ca\u30e0\u30b3ID\u306b\u3066\u969c\u5bb3\u304c\u767a\u751f\u3057\u3066\u304a\u308a\u3001\u539f\u56e0\u306e\u8abf\u67fb\u30fb\u78ba\u8a8d\u3092\u9032\u3081\u3066\u304a\u308a\u307e\u3059\u3002<br><br>\u7686\u3055\u307e\u306b\u306f\u3054\u8ff7\u60d1\u3092\u304a\u639b\u3051\u3057\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002<a href=\"https:\/\/twitter.com\/hashtag\/%E3%82%AC%E3%83%B3%E3%82%A8%E3%83%9C?src=hash&amp;ref_src=twsrc%5Etfw\">#\u30ac\u30f3\u30a8\u30dc<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/GUNEVO?src=hash&amp;ref_src=twsrc%5Etfw\">#GUNEVO<\/a><\/p>&mdash; GUNDAM EVOLUTION (@GUNDAMEVO_JP) <a href=\"https:\/\/twitter.com\/GUNDAMEVO_JP\/status\/1668978976532955138?ref_src=twsrc%5Etfw\">June 14, 2023<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><figcaption class=\"wp-element-caption\"><font size=\"2\"><strong>Tweet translation: <\/strong>We are currently experiencing problems with Bandai Namco ID and are investigating the cause. We apologize for any inconvenience.&nbsp;<\/font><\/figcaption><\/figure>\n\n\n\n<p>An hour later, Blue Protocol entered emergency maintenance again as problems were also occurring with the \u201cWebMoney\u201d in-game payment system. This problem was resolved relatively quickly, but the issue of many players being unable to login persisted, so maintenance was needed yet again and lasted from 0:45 to 4:30 am.&nbsp;&nbsp;<\/p>\n\n\n\n<p>But why did a login war happen in the first place? According to our Japanese editorial staff\u2019s analysis, the immense popularity of Blue Protocol among Japanese players can be attributed to several factors. First, it\u2019s one of the rare Japan-made online RPGs. While other countries such as Korea boast many such titles, Japan does not have a significant number of online games to speak of, with FF XIV being a rare example.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" src=\"https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080.jpg\" alt=\"\" class=\"wp-image-19511\" srcset=\"https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080.jpg 1920w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-600x338.jpg 600w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-380x214.jpg 380w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-768x432.jpg 768w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-1536x864.jpg 1536w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-150x84.jpg 150w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-300x169.jpg 300w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-696x392.jpg 696w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-1068x601.jpg 1068w, https:\/\/automaton-media.com\/en\/wp-content\/uploads\/2023\/06\/ss_39590026d41de69bceaf1c27205e7383896be752.1920x1080-747x420.jpg 747w\" \/><\/figure>\n\n\n\n<p>Another factor is that behind Blue Protocol stands Bandai Namco, a major leader of the industry. Fans were aware of the time and resources Bandai Namco invested in Blue Protocol and thus anticipation for the release grew. The anime style of the game can also be said to be a major factor that appealed to the Japanese audience, as most other games of the genre feature realistic characters. Having this context in mind, it doesn\u2019t come as a surprise that the response was so overwhelming.&nbsp;<\/p>\n\n\n\n<p>As the completion of the maintenance was <a href=\"https:\/\/twitter.com\/BLUEPROTOCOL_JP\/status\/1669067213972832257?s=20\" target=\"_blank\" rel=\"noreferrer noopener\">announced<\/a>, users expressed their gratitude to the maintenance staff for the late-night efforts and reported that they were able to log in. The cause of the issues was not officially disclosed, but servers were undoubtedly overloaded due to the volume of users trying to log in simultaneously.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right after Blue Protocol released in Japan, users flooded the servers in such volumes that Bandai Namco had to go into emergency maintenance. What makes the game so popular?<\/p>\n","protected":false},"author":55,"featured_media":19509,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","footnotes":""},"categories":[3],"tags":[17],"class_list":["post-19506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-japan-related-news"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blue Protocol \u201dlogin war\u201d crashed Bandai Namco\u2019s system. What caused it? - AUTOMATON WEST<\/title>\n<meta name=\"description\" content=\"Right after Blue Protocol released in Japan, users flooded the servers in such volumes that Bandai Namco had to go into emergency maintenance. 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