The game has a lot of potential, but the problem is that they quit when the pandemic hit. That was a bad idea. The main problem is that they released it over there and not here.
I’ve seen this many times, it happened with BnS(blade and soul) and it happened with pso2(phantasy star online 2).
Pso2 actually released new Genesis which helped out for time being and they delayed with content around lvl 30 so the game died again. Now there’s a new Genesis 2 which makes no difference.
They should have never released the game only in Asia first then a year or two later in the West.
Because this will happen with blue protocol, probably shouldn’t call it protocol anymore because it took too long. Bandai games do get a lot of attention on steam, let’s not push that out the window. Can the game be maintained with consistent content is the question. A grace period for a new patch for an mmo is a month. No news before that and people start migrating to other games.

The main thing I want to say is that companies overseas should focus on global launches and stop launching in their country only first. Because if you hype the game and we see that hype, we expect that same hype or more.
If you’re not going to deliver that energy you first came out with, don’t even bother us ? with your drama.

Also it’s not a bad looking game at all and it has effort with the gameplay i like action games with depth and complexity, but it seems like in Japan it had no clue what it wanted to be and was so new on pushing out updates the audience moved on.

I do think F2P is a good idea with Bandai Namco though, but they need a foundation that knows what it wants to be, it has addictive elements and gameplay loops that are engaging otherwise people get bored easily and move on. Xenoblade Chronicles series and even Palworld would be the best example of this despite those games not being F2P. Anyone can keep going back to those games and keep playing them over and over again.